This piece was original published in Mid Atlantic Builder & Remodeler Magazine in November/December 2009. Click here to see it in its original format.
As I look back on the recent months, I can’t help thinking of two phrases: “When the going gets tough, the tough get going” and “That which does not kill us makes us stronger.” Putting these together brings meaning to our professional lives. You have to be tough and you have to keep moving, thinking, expanding, learning and growing to survive “interesting” times.
In other words, the lessons we have learned over the past months are the ones that will keep us growing and profitable and happy, whether we experience peace and tranquility in the business arena, or times even MORE “interesting” than before!
We have all worked hard at the HBAM Remodelers Council to help member businesses. Our efforts are ongoing and growing. As business picks up, which it is bound to do, don’t forget them! Keep adding to your professional certifications. Keep examining your business practices in light of recommendations regarding customer appreciation, responsiveness and efficiency. Keep an eye on how HBAM represents you in the legislature and keep informed on licensing, regulations and statutory developments.
Keep networking, too. I was pleased to see so many of my fellow remodelers at our annual Celebrity Chef Night and Auction, Vickie and the staff at HBAM truly made “Margaritaville” come to life.
This kind of social interaction is very important to your company’s growth. As we approach the end of 2009, look back and check on what steps you’ve taken to make that happen. Do you have a Company Facebook, LinkedIn, or MySpace page? If not, why not? Have you contacted your customer base frequently enough in the past year? Remember — referrals are what keep us going!
Also, I’m very much looking forward to our upcoming Awards of Excellence banquet on November 19, 2009 and I certainly hope you will join me there. The connections you make will pay off!
It’s been an interesting year and we’ve experienced some interesting times! I hope we all end this year stronger, more optimistic and ready to face 2010.
Donal F. Lynch, Jr., CGR, CAPS
President HBAM Remodelers Council